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Alectra Utilities Case Study

ABOUT CLIENT

We are partners in shaping the future of energy—driven by leadership, commitment to communication, and deeply rooted in the communities we serve.

INDUSTRY

Energy & Utilities

LOCATION

Ontario, Canada

Collaboration Since

2017-2025

We are partners in shaping the future of energy—driven by leadership , commitment to communication and deeply rooted in the communities we serve.

SERVICE PROVIDED

KEY PROJECTS

Paperless Billing Campaign:

A dynamic, multi-phase, multi-channel campaign designed to amplify brand messaging and engage hesitant communities through frequent, agile communication.

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KEY INSIGHTS

-1K+

E-billing sign-ups

-1K+

Ad-driven clicks

-1%

Increase in monthly signups

Line Pattern

Interactive Bill Launch:

Developed to enhance the customer experience by transforming Alectra's traditional utility bill into an intuitive, accessible, and interactive digital format—tailored for both desktop and mobile users.

Line Pattern

KEY INSIGHTS

Customer Support Enablement

Provide a seamless experience for users to understand their bill.

Personalized Content

For residential, small business ad large use customers.

Flyover Animation:

A compelling 3D animated flyover video that visualizes Alectra's infrastructure investments and community impact across the City of Mississauga. The animation is designed to inform, inspire, and reinforce Alectra's leadership in energy reliability and innovation.

KEY INSIGHTS

Building for the future

Visualized infrastructure investments

Grid Enhancements

Investing almost $1M daily to modernize and expand energy infrastructure.

Line Pattern

The team at Skylar understands our vision for the future and are a trusted partner. Skylar's team is professional and are experts in all facets of our communications efforts, from strategic web development to informed digital advertising and social comms, we can count on them as we would a marketing department down the hall. They work closely with us to help solve challenges for our customers in real time and they truly are a one stop shop for all marketing solutions.

- Blair Peberdy, Vice-President Government & Corporate Relations

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